Effective Date: June 10, 2026
Florida Sunset Healthcare ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and how we may share it.
By using our website or services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
Full name
Date of birth
Mailing address
Email address
Phone number
Emergency contact information
Health Information
Medical history
Current medications
Allergies
Symptoms and health concerns
Treatment information
Insurance information
Other health-related information provided during care
Technical Information
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Operating system
Website usage data
Cookies and similar technologies
Communication Information
When you contact us, schedule appointments, complete forms, send messages, or opt into SMS communications, we may collect and store those communications.
2. How We Use Your Information
We use your information to:
Provide healthcare and telemedicine services
Schedule and manage appointments
Verify identity
Process payments and insurance claims
Communicate regarding appointments and treatment
Respond to inquiries
Improve our website and services
Comply with legal and regulatory requirements
Protect against fraud, misuse, or unauthorized access
3. HIPAA Compliance
Protected Health Information (PHI) is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable federal and state privacy laws.
Please refer to our Notice of Privacy Practices for additional information regarding your healthcare privacy rights.
4. SMS and Mobile Communications
If you voluntarily provide your mobile phone number and consent to receive text messages, we may send:
Appointment reminders
Appointment confirmations
Healthcare-related notifications
Billing notifications
Practice updates
Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP or by contacting our office.
-INFORMATION WE COLLECT
We may collect personal information including your name, phone number, email address, mailing address, appointment information, and any information you voluntarily provide through our website forms, patient registration forms, or communications with Florida Sunset Healthcare.
-HOW WE PROCESS YOUR INFORMATION
We use the information we collect to provide healthcare services, schedule appointments, communicate with patients, send appointment reminders, deliver telehealth services, process payments, respond to inquiries, maintain records, and comply with legal and regulatory requirements.
Your information is stored using reasonable administrative, technical, and physical safeguards designed to protect it from unauthorized access, disclosure, alteration, or destruction.
-WHEN AND WITH WHOM WE SHARE YOUR PERSONAL INFORMATION
5. Data Security
We implement administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no electronic transmission or storage system can be guaranteed to be 100% secure.
6. Your Privacy Rights
You may have the right to:
Request access to your personal information
Request corrections to inaccurate information
Request restrictions on certain uses or disclosures
Withdraw communication consent when applicable
Obtain information regarding how your data is used
Requests may be submitted using the contact information below.
7. Children's Privacy
Our website and services are not intended for children under the age of 13 without parental involvement. We do not knowingly collect information from children in violation of applicable laws.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
9. Contact Information
Florida Sunset Healthcare
1631 Del Prado Blvd S, Suite 300
Cape Coral, FL 33990
Phone: (786) 577-2018
Email: practice@floridasunsethealthcare.com
If you have questions regarding this Privacy Policy or your privacy rights, please contact us.